Refund policy

Return & Refund Policy

Last Updated: [DATE]

At TheBuyBazaar.shop, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help with a simple and transparent return and refund process.

1. Return Eligibility

You may request a return if:

  • The return request is made within [7 DAYS] of receiving your order.

  • The item is unused, unworn, and in its original condition.

  • The product is returned with its original packaging, tags, accessories, and proof of purchase.

  • The item is not listed under the Non-Returnable Items section below.

We reserve the right to reject returns that do not meet these conditions.

2. Return Timeframe

To be eligible for a return, please contact us within [7 DAYS] of receiving your order by emailing [EMAIL ADDRESS] with:

  • Your Order Number

  • Product Name

  • Reason for Return

  • Photos (if the item is damaged or defective)

Our team will review your request and provide return instructions if approved.

3. Refund Process

Once we receive and inspect the returned item, we will notify you of the status of your refund.

If approved:

  • Your refund will be processed to your original payment method.

  • Refunds are typically completed within [5–7 business days] after approval.

  • Depending on your bank or payment provider, it may take additional time for the amount to appear in your account.

Shipping charges, if any, are generally non-refundable unless the return is due to our error or a defective product.

4. Exchange Policy

If you receive the wrong item, a damaged product, or a defective item, we will gladly offer an exchange subject to product availability.

To request an exchange, contact us at [EMAIL ADDRESS] within [7 DAYS] of delivery.

5. Damaged or Defective Products

If your order arrives damaged, defective, or incorrect:

  • Contact us within [7 DAYS] of delivery.

  • Include clear photos of the product and packaging.

  • We will investigate your request and, if verified, offer a replacement, exchange, or full refund at no additional cost.

6. Non-Returnable Items

The following items are not eligible for return unless they are damaged or defective:

  • Personal care and hygiene products

  • Beauty or cosmetic items that have been opened or used

  • Perishable goods

  • Gift cards

  • Digital products or downloadable items

  • Customized or personalized products

  • Products marked as "Final Sale" or "Non-Returnable"

7. Return Shipping Costs

  • If the return is due to a damaged, defective, incorrect, or faulty product, TheBuyBazaar.shop will bear the return shipping cost.

  • For returns due to a change of mind or other customer-related reasons, the customer is responsible for the return shipping charges unless otherwise stated.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

8. Contact Us

If you have any questions regarding returns or refunds, please contact us:

TheBuyBazaar.shop

Email: [EMAIL ADDRESS]

Business Hours: [Monday–Saturday, 10:00 AM–6:00 PM IST]